Return Policy

All items are personalized and made to order, therefore, we are not able to offer refunds. Please make sure that you have entered all personalized information and sizes correctly. We will embroider information exactly as entered unless we have discussed and confirmed a custom order with you beforehand. 

If you feel that your order has been embroidered incorrectly or differently than what you ordered, please reach out to me at orbdesigns611@gmail.com.